Frequently Asked Questions

Frequently Asked Questions

General Questions

Are you licensed and insured?
Absolutely, we are fully insured with a $1 million dollar general liability policy, vehicle insurance, as well as business licensing. Being fully insured is absolutely needed from any service provider you are considering, it protects both you and our company. A printed copy of our insurance is available upon request to any customer or inquiring customer.
 
How are you able to give me a quote without coming to my home?

Most residential jobs can be quoted right over the phone or through our quote form online. With years of experience we can nail down the cost of a job typically just by asking just a few questions about your property. For commercial work or in some cases, custom homes that don't have the typical job specifications, an in person quote may be needed. By providing quotes this way, we are able to save you time and deliver faster service, all while helping the environment. To get an instant quote right now click here.

What form of payment do you accept?

We accept any form a payment you prefer whether it be cash, check, debit or credit card or even paypal.

Payment is due upon completion of service unless otherwise specified. If you are not home when we are completing our work we can email a payment link which you can pay electronically with a credit or debit card.

Window Cleaning Questions

How do you count the windows?
Many window cleaning companies count windows differently and this can be confusing as a customer. When a company says 20 windows costs this amount does that mean 20 windows or 20 panes? Also not all windows are the same, certainly if you had 20 windows but many were single pane casement windows and another home had 20 windows but many we're 3 piece windows and sliding glass doors this cannot equate to the same price right? This is were our online bidding tool becomes very handy. It asks how many of each window type you have and explains with words and images to show you which type of windows we are talking about. This way you can get an exact accurate price foe your home instantly and conveniently just on your smartphone, tablet or computer, you don't even have to call us if you don't want to. 
What about the screens? You don't have to count those, screen cleaning is already included in all of our window cleaning packages!
Does your window cleaning service include the interior cleaning as well?
We can clean the exterior and interior of your home. We take extra caution and care for your home especially when we are inside. We always wear shoe covers when inside of your home and make sure to keep the soapy water away from your floors and carpets.
How much does window cleaning cost?
Pricing starts at $99 for window cleaning. We quote our window cleaning services strictly on a per window basis. The specific amount of windows you have and the extent of cleaning required will determine the cost of the service. We can give a few different pricing options by requesting a quote here
 
How often should I clean my windows?
That's all up to your personal preference. Most of our customers that are on our maintenance cleaning program get their windows cleaned every three or six months. Although some of our customers request their windows cleaned monthly. We would highly recommend getting the inside of your home cleaned once to twice a year and the exterior four times a year. By having your windows cleaned once every season you will get a large discount off of the service price and your windows will stay looking great all year long.
 
What is "Pure Water" window cleaning?
Pure water window cleaning is a method of cleaning windows with filtered water. We implement a triple filtration process which includes a carbon/sediment filter, reverse osmosis filter, and a de-ionazation filter.. This filtration process removes all of the minerals from the water leaving a spot free finish for cleaning windows or solar panels. This is a far more superior cleaning process than traditional methods. There is no chance of any streaks being left behind, and there is no residue from cleaning detergents left behind for dust to be attracted to which leaves the windows or solar panels cleaner for longer.